About
MultiVendor Services
JBS offers multivendor services that cover almost all leading manufacturers in the world. We service hardware such as servers, storage, and networking equipment.
Our expert team is committed to delivering high-quality and cost-effective post-warranty IT hardware support with customized SLAs.
Service Level Agreement
Create tailored SLA designed for your specific needs and budget or use one of our common SLA.
How to choose your SLA?
Before choosing the right SLA, you should first identify the level of criticality of your installed base. SLA should follow the evolution of our activities.
1. Audit your IT assets
2. Identify your performance limitation
3. Highlight the most critical components
4. Set your priorities
5. Fit your budget to your needs
Hardware
DELL
LENOVO
APC
Network
SLAs
Power Management
data centers
What do we Offer?
24x7x4 Support
- Hardware Maintenance Onsite Support
- Hardware Problem Diagnosis
- Online Support
- Hardware Problem Diagnosis
- Parts and Materials Provided
- 2 – 4 Hours Response
- 24 Hours Std Office Days
- Holidays Covered
NBD Support
- Std Office Days
- Std Office Hrs
- Next Day Onsite Response
- Hardware Maintenance Onsite Support
- Parts and Material provided
Consultation
Equipped with a team of certified functional and technical consultants, JBS aims to help customers reduce their costs and save time by expert advisory.
Implementation
Our team gains a comprehensive overview of the project by gathering relevant information and understanding expectations for the deployment process. After which, experienced professionals are assigned to the entire project lifecycle.
Service Level Agreements (SLAs)
SLAs define how we respond to your issues and requests. They reflect our reliability, efficiency, and confidence in the support that we provide.
Professional and Managed Services
When you need to simplify, accelerate, and streamline IT, without the need to invest heavily in new systems and skills, JBS is the right partner.
IT Staffing
JBS provides the option of posting skilled staff dedicated to logistics functions at locations to provide service to customers.
Training
JBS conducts regular training programs for customers on the latest operating systems and software products, enabling the customers to achieve maximum benefit from their computing resources.
Our Specialty
Sound partnerships with leading global IT companies
Our Core Values
Our focus is on providing excellence and innovation in everything that we do while maintaining complete ownership of our work through safety, integrity, and trust.
What Do We Offer?
Largest nationwide service and support infrastructure in the country
JBS Partners
Our Partners
